Getting Your Tracking Number
Once your order ships, you will receive a shipping confirmation email containing your tracking number and a link to track your package. You can also find this information by logging into your account and viewing your order history.
How to Track
Click the tracking link in your shipping confirmation email, or
Visit our website and go to the 'Track Order' page, then enter your order number and email, or
Copy the tracking number and enter it directly on the carrier's website
Carrier Tracking Links
USPS: https://tools.usps.com/go/TrackConfirmAction
UPS: https://www.ups.com/track
FedEx: https://www.fedex.com/fedextrack/
DHL: https://www.dhl.com/en/express/tracking.html
Tracking Status Guide
Label Created: Your shipping label has been generated; the package is awaiting pickup.
In Transit: Your package is on its way. Updates may take 24-48 hours to appear.
Out for Delivery: Your package is with the carrier and scheduled for delivery today.
Delivered: Your package has been delivered.
Customs Clearance: Your package is being processed by customs in your country.
Issues with Tracking
If your tracking number has not updated within 5 business days of shipping, or if you believe your package may be lost, please contact us at htsrose@outlook.com with your order number. We will investigate and work with the carrier to resolve the issue.